Refund policy
Refund Policy
Last updated: 2025-10-23
At Center Stage Antiques, we are a small, family-run business specializing in quality used, vintage, and antique furniture. Each piece we sell is unique and sold as-is. We do our best to describe and photograph items accurately so you can buy with confidence.
Because of the nature of used and antique furniture, all sales are generally final.
Order Cancellations
- Orders cancelled before shipment or delivery scheduling are fully refundable with no penalty.
- Once an order has shipped, been assigned to a carrier, or picked up, it cannot be cancelled.
Return Eligibility
- Returns are accepted only if the item was significantly misrepresented in photos or description.
- Normal wear, scratches, color variations, or patina consistent with age are not valid reasons for return.
- To request a return, email info@centerstageantiques.com within 7 days of delivery with photos and an explanation.
- If approved, the item must be returned in the same condition as received, using comparable packing and freight service.
Return Shipping
- Buyers are responsible for all return shipping and insurance costs unless the return is due to our error.
- We recommend using a professional freight service experienced in antique furniture transport.
Refunds
- After inspection of the returned item, approved refunds cover the purchase price only.
- Original delivery or freight costs are not refundable.
- Refunds are issued to the original payment method within 10 business days after approval.
- If 15 business days have passed since approval and the refund has not posted, contact info@centerstageantiques.com.
Non-Returnable Items
- Custom or special-order items
- Pieces sold "as-is," "estate condition," or "final sale"
- Gift cards
Damage in Transit
- Inspect deliveries immediately upon arrival.
- For freight deliveries, note any visible damage on the bill of lading before signing.
- Report damage within 24 hours to info@centerstageantiques.com with photos.
- We will assist you with the carrier claim process.
Questions?
Contact us at info@centerstageantiques.com before purchasing if you have any concerns.
Thank you for shopping with Center Stage Antiques.